If you don’t like it, no one’s going to make you eat the whole thing

Nibbling

Nibbling by SquirrelStalker on deviantart.com

Since I began blogging about ROWE a little while back, I’ve had a few emails from folks who have expressed that they have attempted to introduce ROWE in their own workplaces, only to find supervisors whose minds are closed to the concept (a situation I understand entirely).  Typically, the supervisor / manager / business owner will state, even if he or she has bothered to become familiar with the concept is, “That will never work here.”  The idea then is discarded, to wither and die on the slag heap of management indifference.

Unfortunately, what these folks fail to realize, is that no one is telling them that they need to jump into the new idea with both feet.  All that they are being asked to do is to 1) familiarize themselves with the idea, 2) consider the possibilities, 3) identify what would be required to make it happen – which is not the same thing as granting permission to do it.  Think of this as assessing the ROI.  4) Test the idea and see what happens in a controlled experiment.

Honestly, that’s all there is to it.  For one, any kind of change should be entered into gradually whenever possible.  While we tend to idolize those who make bold changes for their pioneering spirit, we also tend to forget that for every successful venture, 100 failed one lie in its wake.  Truth is, the importance of the PDCA-cycle increases as the certainty of the outcome decreases.

It reminds me of a rule we instituted in our house a few years ago when our son was becoming a picky eater.  It is this:  ”If you give something new an honest try, but find that you don’t like the taste so much that you simply can’t eat it, no one’s going to make you eat the whole thing. But, you can’t just nibble around the edges.  You have to give it an honest try, first.”  It has worked wonderfully over the years.  Along the way, we’ve discovered that he likes cauliflower, while I refuse to eat it.  I like asparagus and green beans – he’s not so big on them.  He’ll also eat mexican, chinese, mediterranean, bar-b-que, lobster, fish, and on and on.

Perhaps a bit contrary to conventional thinking, it’s not about allowing him the freedom to explore.  It’s about allowing him the freedom to return home.

And that’s all it takes to initiate change – an honest try, and a sense of trust.

 

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About the author David M. Kasprzak

I am a seasoned project and management analyst with over 14 years of experience as a trusted advisor to all levels on planning, measuring and analyzing activities. From small-scale internal projects to multi-year development efforts supporting enterprise-wide initiatives at the C-level, I “get geeky” seeing great management practices yield great outcomes. I am a fierce & vocal advocate for learning, collaborative approaches to work and pursuing Operational Excellence through challenging the status quo and fostering management innovation

  • Rob

    I love the analogy with your son’s eating habits and the introduction of a new concept in the workplace.
    One of the biggest challenge in a bureaucratic environment, filled with people with a fixed mindset is the challenge in encouraging an “honest try” with a potentially interesting and rewarding new concept. Too often people desire to protect the status quo- until it is often too late…
    Thanks for a great blog!
    (Recent discovery)

  • http://myflexiblepencil.com/about_davidk/ David M. Kasprzak

    Thanks, Rob.

    Everything is still about fear. Deming told us that we need to remove all fear. Those managers who thwart improvement attempts – they are simply reacting out of fear. If the initiative fails, they look bad or – worse yet – they make THEIR boss look bad. That is often the true culprit – not a fear of change, but a fear of getting in trouble.

    And even that is not the real fear. The fear is that, by making trouble, you get labeled and your career gets limited. My greatest hope is that people realize the value in overstepping one’s bounds and challenging not just the status quo, but those who created it, too.